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Manage allocations, technical bulletins, warranty claims, and event logistics across every team that runs your products — direct, via factory, or via series.
Component suppliers sell through distributors, through series spec programs, through factory OEM channels, and directly to teams — often all four simultaneously for the same product line. The result is zero visibility into how their products actually get used, who is running what variant, which batches are in the field, and which technical advisories reached the end user. RaceOps Connect gives suppliers a live, consent-based channel into the teams running their products.
Built from the ground up for the supplier workflow, integrated with the team platform through the RaceOps Connect bridge, and backed by the same consent model and forensic audit trail.
Manage the full product line with variant-level detail (compounds, sizes, specs), supersession chains, MSDS documents, and active/discontinued lifecycle state.
Run per-event, per-season allocation programs (tires, fuel, controlled consumables) with per-team entries, consumption tracking, and allowance enforcement.
Publish advisory bulletins — usage guidance, compound recommendations, storage notices, field advisories — that reach teams as guidance, distinct from factory bulletins.
Accept orders from customer teams, track line items against product variants, and manage the order-to-fulfillment lifecycle with pricing tiers per customer.
Receive warranty claims with structured data, batch/lot traceability, product identity, and evidence attachments; decision and resolve with full audit trail.
Plan supplier presence at customer events with per-event resource allocation, delivery schedules, and on-site technical support.
View consent-based usage patterns across the customer fleet — top products, wear-rate distributions, variant preferences — without ever seeing raw tenant data.
Serve teams through three channels simultaneously — direct customer, factory-mandated OEM supply, and series-mandated spec supplier — each with its own link, pricing tier, and consent scope.
Publish safety and product training certifications that team personnel can reference, with standards-referenced credential tracking.
Suppliers connect to teams through the universal bridge with three distinct link types encoding how the team receives the supplier's products: direct customer, via factory, and via series. Each link carries its own default consent scope. Teams see supplier products, bulletins, and allocations in their Supplier Services module, order with one click, submit warranty claims with auto-populated product identity, and acknowledge technical advisories. Supplier technical bulletins are advisory — they appear as guidance in the team's feed, not as mandatory compliance items, preserving the factory's exclusive authority over safety-critical directives.
Pirelli operates as the spec tire supplier for IMSA GTD and as a direct customer supplier for track-day operations. At the Daytona 24 Hours, each competing team has a per-event allocation of 14 sets across three compound options. Teams order their allocation through the Connect portal, Pirelli's logistics team sees the consolidated event plan on one screen, and each team's Supplier Services module shows their allocation balance live during the event. A week later, Pirelli publishes an advisory bulletin about wet-weather compound selection for the next round — it lands as guidance in every participating team's feed.
Book a live walkthrough and we'll show you exactly how Supplier spoke powers real customer racing programs today.
Tell us about your organization and we will route your request to the right team. A member of the RaceOps Connect team will be in touch within 1 business day.